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Customer ServiceRevolutionizing long-term care pharmacy services by simply doing the “right” thing.
Pharmacy Services
There is a reason why we are the best institutional pharmacy providing the fundamentals that long-term care organizations expect: We deliver the right medication to the right resident at the right time, every time. Learn more about our Pharmacy Services
We work closely with our LTC partners to fine tune our technologies and processes to deliver unparalleled, comprehensive pharmacy services based on a foundation of:
- Quality and accuracy, with the industry's most precise automated dispensing technology, barcode verification, and a pharmacy-wide commitment to quality improvement
- Superior customer service, with personal, collaborative support at multiple levels available 24/7/365, making it easier for you to work with our pharmacy
- Continually looking for ways to improve efficiency, safety, and help our customers stay current on the latest technologies and industry trends
Our Services
Delivery: Medications when you need them.
- Multiple, on-time daily deliveries, 365 days a year—customized to fit your needs
- Stat meds for new resident admissions in the shortest timeframe possible
- Comprehensive back-up and emergency medication options
Pharmacy technology: real-time information to manage your facility
- Online clinical and financial management
- Automatic Therapeutic Interchange (ATI),
- Order management, order tracking, and electronic refills with My Remedi® web-based customer portal
- Paxit's 24-hour unit-dose cycle medications—our advanced next-generation med-pass solution
- 24/7 professional customer service and pharmacist support
Interim supply
Our on-site starter dose dispensing system is fast, secure, and compact for efficient, expedient handling of new admissions and stat orders.
Medicare Part D support
Remedi promotes Medicare Part D formulary adherence and expedites prior authorizations through technology and people, helping organizations lower drug costs and improve nursing efficiency. Remedi's ATI minimizes administrative time for physicians and staff to manage multiple payer formularies.
Medical records
Remedi produces detailed resident medication administration records (MARs) for each resident, and pre-printed forms including:
- Physician order sheets
- Treatment sheets
- Licensed staff documentation flow sheets
- Nursing assistant documentation flow sheets
- Behavior monitoring flow sheets
- Psychotropic medication administration flow sheets
Collaborative guidance and support
Remedi collaborates with your facility to: provide in-depth reviews of pharmacy services; proactively identify utilization and cost trends and opportunities and survey risks; and provide ongoing training and education.
Infusion therapy
Comprehensive infusion medications, equipment, and clinical guidance provide efficient infusion management for facilities.
Transition support
Our unique transition services provide seamless conversion to Remedi as your long-term care pharmacy provider.
Customized reporting
Customers can access real-time reports anytime through the My Remedi web-based technology portal.
Education and training
Learn how our continuing education and technology training can keep your staff up to date on best practices.
Learn more about how our comprehensive pharmacy services support your facility's efforts to drive quality and accuracy, or contact us to discuss the impact Remedi can have on your long-term care organization.