What our customers are saying about Remedi SeniorCare.

Why Did You Choose Remedi Seniorcare?

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We are saving over 30% per month and the customer service is excellent. We feel like we are their only customer.

Pleasantview, Shiawassee County Medical Care Facility

Simply put, where medication availability, cutting-edge technology, customer service, medication safety and financial stewardship align, that’s where Remedi SeniorCare is, your post-acute pharmacy partner of choice.

VP Operations
Exceptional Living Centers

Bringing Remedi in was one of the best decisions that I ever made.

SVP Hospital & Post Acute Operations
Corewell Health (FKA Spectrum Healthcare)

I have been in the assisted living industry for over 16 years and have been a part of several pharmacy conversions. I am so overwhelmed with the support and conversion process that the Remedi team has put into place. I converted multiple communities at one time and each community had a community manager to ensure the process was smooth, the support both before and after the date of conversion for the entire community team was fantastic! I myself went to a community and worked with the team to change over the carts and they had a process of audits and re-audits on the day of conversion to ensure the staff and residents had everything at their fingertips immediately on the day of go live. I was amazed and can’t wait to convert more communities!

Divisional Vice President - South Division
Care Services

Remedi services are amazing. My consultant pharmacist, Kathy, is wonderful. The PAXIT system is great – you couldn’t make a mistake, even if you tried. And, we only have one-two days of inventory, so there is no waste, especially with order changes.

Health & Wellness Director
Brookdale Westerville

Expectations are very high for improving health care outcomes in the post acute setting. We have worked with Remedi for many years, and they are committed to providing the highest quality care to one of the most vulnerable of patient populations. Remedi provides prompt delivery of our medications and has a team of professionals available 24 hours a day to provide great customer service. Our consultant pharmacist is always keeping us survey ready and is available for questions by phone or email. Our partnership with Remedi has helped the F.F.Mueller Center provide exceptional care.

Director of Nursing
F. F. Mueller Center

You guys are great with working on any issues we may run across and trying to find solutions.

Director of Nursing
Springmeade Health Center

Remedi has been an outstanding pharmacy for Brookdale Barberton! Any issues have been addressed immediately, and their customer service goes above and beyond.

Health Wellness Director
Brookdale Barberton

The staff working with our facility is the best! I appreciate all of your effort and prompt attention. All of you have really gone beyond my expectations in transitioning to Remedi. I’m looking forward to our new partnership.

Resident Care Director
Mayfair Village Retirement Center

Good customer service can sometimes be difficult to come by these days, but my experience with Remedi has been excellent. Remedi did an outstanding job of supporting our change over to PAXIT. The personal and professional assistance provided by the Remedi team during the change over was awesome; they were very knowledgeable, courteous, and understanding of our needs. Using PAXIT is efficient and accurate, reducing the overall time for med pass and decreasing the chance of med errors.

Director of Nursing
Laurels of Galesburg

Remedi structured an appropriate implementation plan for our multi-facility start ups. They had a great understanding of our clinical and financial goals and worked with us in several phases according to our project plan. Their IT, dedicated Account Management and Consultant Pharmacist teams, and ongoing support are top notch.

Regional Director of Clinical Services
Aurora Health Management

Remedi Rx was instrumental in helping us prepare for our yearly survey, especially Bill Vaughan, who has extensive experience, having been a surveyor for many years. I have also found MyRemedi to be very helpful in pulling reports on anti-psychotic use and discharge medication lists.

Chief Medical Officer

Remedi has been a long-term partner with Carroll Lutheran Village. They truly specialize in the unique pharmaceutical needs for long-term care. They continue to invest in critical technology needed to expedite service delivery and regulatory compliance. Their consulting pharmacists and supporting team keep us current on regulatory changes and assist us in interfaces with physicians. We continue to have a strong and trusted relationship with Remedi that enables us to exercise our mission effectively.

Carroll Lutheran Village

We have been a client of Remedi Pharmacy for more than 10 years and were a client of Woodhaven, the original company that became Remedi, early in our facility’s history.  Remedi’s exceptional service is grounded in their leaders, managers and staff.  We have benefited greatly from Remedi’s commitment to our interests and challenges relative to the management of quality, information and cost.  More recently, we have enjoyed great success with the implementation of the PAXIT system, upgrades to MyRemedi, and the addition of resource staff with practical work experience in senior care operations or government regulations.

Chief Operating Officer
Stella Maris, Inc.

MyRemedi Account Manager is always kind, friendly and helpful.  I know if there is an issue, big or small,  that when I contact her, she will find a resolution, as well as follow up to ensure the issue is taken care of.  I am happy to partner with her and feel she is an asset to Remedi.

My Consultant Pharmacist is also very helpful and only an email or phone call away.  I can contact her at any time, and she is always willing to help and respond quickly.

Health and Wellness Director
Brookdale Salem

My nurses love PAXIT, which I believe is the safest, most user friendly, cost saving medication dispensing system available to long-term care.  Remedi continues to provide great emphasis on customer service, they were extremely helpful in preparing us and providing ongoing support for EHR integration–making our job easier.

Director of Nursing
Hillhaven Assisted Living, Nursing and Rehabilitation Center, Inc.

Remedi SeniorCare Pharmacy and Edenwald have had a wonderful working relationship for several years. They provide excellent and thorough service! Remedi extends the best customer service to Edenwald and our residents. During the integration of our electronic medical record system and Remedi pharmacy, they were extremely supportive, knowledgeable and played a critical role in the success of the project. They went above and beyond and were extremely supportive.

They continue to provide extraordinary support to Edenwald.


PAXIT’s 24-hour unit-dose med pass solution with individual blister packs has pushed our bedside accuracy and resident safety to new heights.

Rockville Nursing Home

With the introduction of PAXIT, our nurses are much more efficient. Plus we’ve seen a tremendous reduction in the disposal and waste of medications, and a 20% reduction in our med costs.

Chief Operating Officer
Transitions Health Care, LLC

The most challenging piece of the transition for our staff was adjusting to the new electronic workflow. We had another electronic MAR/pharmacy, so there were some things the staff had to get used to. Remedi has exceptional customer service and has been a partner with us through the transition.

Director of Nursing
Services Transitions Healthcare

The transition to Remedi as our new pharmacy has been wonderful. The amount of their preparation and support has been truly impressive; they have been here every minute to ensure everything goes well and have jumped in whenever needed. They have patiently trained our personnel and have made sure everyone is comfortable with the new system. I know how much time went into preparing the CPOE for our use, and it paid off. The execution and training were everything we could hope for. We felt we were in experienced, good hands through the whole process, and we continue to feel that way. Thank you!

CEO, Administrator
St. Joseph's Ministries

We were surprised to learn that Remedi and our EHR vendor already knew each other and were actively engaged in the pharmacy interface development. We didn’t have to spend extra time bringing these two companies together, and were very pleased that they were partnering for our success.

Director of Nursing
Carroll Manor Nursing & Rehab Center

The value of our partnership with Remedi is priceless. It is more than a vendor-nursing home relationship. It is trust and service, and Remedi delivers both. They care about their customers and it shows.

N.H.A. Executive Director
Maryland Masonic Homes

I have found working with Remedi to be a positive experience for a number of reasons. They communicate professionally and in a timely manner. They are progressive in the use of technology. And most importantly, they are truly committed to the end user, the resident and their best interest. Additionally, they have demonstrated a commitment to the field of long-term care through their participation in provider education and sponsorship of numerous association events.

St Joseph's Ministries

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