Testimonials

What our customers are saying about Remedi SeniorCare.

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"Remedi services are amazing. My consultant pharmacist, Kathy, is wonderful. The PAXIT system is great - you couldn’t make a mistake, even if you tried. And, we only have one-two days of inventory, so there is no waste, especially with order changes."

James White
Health & Wellness Directory
Brookdale Westerville

"Expectations are very high for improving health care outcomes in the post acute setting. We have worked with Remedi for many years, and they are committed to providing the highest quality care to one of the most vulnerable of patient populations. Remedi provides prompt delivery of our medications and has a team of professionals available 24 hours a day to provide great customer service. Our consultant pharmacist is always keeping us survey ready and is available for questions by phone or email. Our partnership with Remedi has helped the F.F.Mueller Center provide exceptional care. "

Heather Barnhart RN, BSN
Director of Nursing
F. F. Mueller Center

"You guys are great with working on any issues we may run across and trying to find solutions."

April Hall
Director of Nursing
Springmeade Health Center

"Remedi has been an outstanding pharmacy for Brookdale Barberton! Any issues have been addressed immediately, and their customer service goes above and beyond."

Tanya Holcomb
Health Wellness Director
Brookdale Barberton

"The staff working with our facility is the best! I appreciate all of your effort and prompt attention. All of you have really gone beyond my expectations in transitioning to Remedi. I'm looking forward to our new partnership."

Tonya Wiley
Resident Care Director
Mayfair Village Retirement Center

"Good customer service can sometimes be difficult to come by these days, but my experience with Remedi has been excellent. Remedi did an outstanding job of supporting our change over to PAXIT. The personal and professional assistance provided by the Remedi team during the change over was awesome; they were very knowledgeable, courteous, and understanding of our needs. Using PAXIT is efficient and accurate, reducing the overall time for med pass and decreasing the chance of med errors."

Cathy Zimmermann Dunn, RN, BSN
Director of Nursing
Laurels of Galesburg

"Remedi structured an appropriate implementation plan for our multi-facility start ups. They had a great understanding of our clinical and financial goals and worked with us in several phases according to our project plan. Their IT, dedicated Account Management and Consultant Pharmacist teams, and ongoing support are top notch."

Rachelle Ayers
Regional Director of Clinical Services
Aurora Health Management

"Remedi Rx was instrumental in helping us prepare for our yearly survey, especially Bill Vaughan, who has extensive experience, having been a surveyor for many years. I have also found My Remedi to be very helpful in pulling reports on anti-psychotic use and discharge medication lists."

Barbara J. Carroll, M.D., C.M.D.
Chief Medical Officer
Broadmead

"Remedi has been a long-term partner with Carroll Lutheran Village. They truly specialize in the unique pharmaceutical needs for long-term care. They continue to invest in critical technology needed to expedite service delivery and regulatory compliance. Their consulting pharmacists and supporting team keep us current on regulatory changes and assist us in interfaces with physicians. We continue to have a strong and trusted relationship with Remedi that enables us to exercise our mission effectively."

Geary Milliken
President/CEO
Carroll Lutheran Village

"We have been a client of Remedi Pharmacy for more than 10 years and were a client of Woodhaven, the original company that became Remedi, early in our facility’s history.  Remedi’s exceptional service is grounded in their leaders, managers and staff.  We have benefited greatly from Remedi’s commitment to our interests and challenges relative to the management of quality, information and cost.  More recently, we have enjoyed great success with the implementation of the PAXIT system, upgrades to My Remedi, and the addition of resource staff with practical work experience in senior care operations or government regulations."

Jerry Bowen
Chief Operating Office
Stella Maris, Inc.

"My Remedi Account Manager is always kind, friendly and helpful.  I know if there is an issue, big or small,  that when I contact her, she will find a resolution, as well as follow up to ensure the issue is taken care of.  I am happy to partner with her and feel she is an asset to Remedi. My Consultant Pharmacist is also very helpful and only an email or phone call away.  I can contact her at any time, and she is always willing to help and respond quickly."

Heather Maxwell, LPN
Health and Wellness Director
Brookdale Salem

"My nurses love PAXIT, which I believe is the safest, most user friendly, cost saving medication dispensing system available to long-term care.  Remedi continues to provide great emphasis on customer service, they were extremely helpful in preparing us and providing ongoing support for EHR integration--making our job easier."

Kimberly Malin, RN,MSN, CDONA, CM/DN
Director of Nursing
Hillhaven Assisted Living, Nursing and Rehabilitation Center, Inc.

"Remedi SeniorCare Pharmacy and Edenwald have had a wonderful working relationship for several years. They provide excellent and thorough service! Remedi extends the best customer service to Edenwald and our residents. During the integration of our electronic medical record system and Remedi pharmacy, they were extremely supportive, knowledgeable and played a critical role in the success of the project. They went above and beyond and were extremely supportive. They continue to provide extraordinary support to Edenwald."

Michelle Rosenheim
Administrator
Edenwald

"PAXIT’s 24-hour unit-dose med pass solution with individual blister packs has pushed our bedside accuracy and resident safety to new heights."

Vincent McCubbin
Administrator
Rockville Nursing Home

"With the introduction of PAXIT, our nurses are much more efficient. Plus we've seen a tremendous reduction in the disposal and waste of medications, and a 20% reduction in our med costs."

Kevin Williams
Chief Operating Officer
Transitions Health Care, LLC

"The most challenging piece of the transition for our staff was adjusting to the new electronic workflow. We had another electronic MAR/pharmacy, so there were some things the staff had to get used to. Remedi has exceptional customer service and has been a partner with us through the transition."

Jennifer Dori, RN
Director of Nursing
Services Transitions Healthcare

"The transition to Remedi as our new pharmacy has been wonderful. The amount of their preparation and support has been truly impressive; they have been here every minute to ensure everything goes well and have jumped in whenever needed. They have patiently trained our personnel and have made sure everyone is comfortable with the new system. I know how much time went into preparing the CPOE for our use, and it paid off. The execution and training were everything we could hope for. We felt we were in experienced, good hands through the whole process, and we continue to feel that way. Thank you!"

John B. Henry
CEO, Administrator
St. Joseph's Ministries

"We were surprised to learn that Remedi and our EHR vendor already knew each other and were actively engaged in the pharmacy interface development. We didn’t have to spend extra time bringing these two companies together, and were very pleased that they were partnering for our success."

Janice M. Johnson, BSN, RN-BC,
Director of Nursing
Carroll Manor Nursing & Rehab Center

"The value of our partnership with Remedi is priceless. It is more than a vendor-nursing home relationship. It is trust and service, and Remedi delivers both. They care about their customers and it shows."

Paula L. O’Neill
N.H.A. Executive Director
Maryland Masonic Homes

"I have found working with Remedi to be a positive experience for a number of reasons. They communicate professionally and in a timely manner. They are progressive in the use of technology. And most importantly, they are truly committed to the end user, the resident and their best interest. Additionally, they have demonstrated a commitment to the field of long-term care through their participation in provider education and sponsorship of numerous association events."

John B. Henry
Administrator
St Joseph's Ministries

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